• To make a purchase at the online store of P-TELEMÓVEIS you have to make a registration with your data.
  • With an account previously created, you can select the "buy" button in the products you want.
  • Having added to your cart all the products you want, simply click the cart (in the upper right corner) and follow the steps that are presented, select the shipping for delivery and payment method you want for your order.
  • By confirming your order you will receive a confirmation email with this data.
  • You will be notified via email when the status of your order changes, you can also view this information in the client area.

Product availability

The stock of our products is indicated by the following colours:

            - When the products are in stock. They can be send on the same day until 19h, if is a working day.

            - The products are in stock but in limited quantities also been able to be send on the same day.

            - The products aren't in stock but between 24 to 48 hours will be sent to you, when isn't pre-order.

            - When the products aren't in stock and there is no forecast to receive them

The value of the products, marked without stock, are subject to change without notice.

The ptelemoveis.pt product catalog is independent of the physical stores at the price level and quantities in stock. All promotional campaigns have limited stock and exclusive online marketing.

The P-TELEMÓVEIS only processes an order placed by a customer after confirmation of payment unless orders with cash of deliver payment, so the P-TELEMÓVEIS can not guarantee the availability of the articles until the beginning of that process.

The P-TELEMÓVEIS just makes expedition on weekdays. Thus they are not counted or the purposes weekend or the holidays to estimate parcel delivery. Anyway, the estimated delivery dates are indicative. 

In the event of unavailability of any item ordered, and after being contacted the vendor inquiring about the possibility of replacement of the item missing, the P-TELEMÓVEIS contact the customer if the delivery or the item's price to change being that the order only continue after consent for the same. In case of absolute unavailability of stock the product ordered, the P-TELEMÓVEIS may propose the customer to replace it with a product of equivalent quality and price, if any, and, again, the order will continue only after consent by the customer.

In case of absolute unavailability of stock of the product ordered and not being possible to offer the customer any product quality and equivalent price or being not given his consent to the change of the order originally made, the P-TELEMÓVEIS will reimburse the amounts paid by the customer within thirty (30) days.

Any delay in the shipment of goods, given the estimate presented dates, does not give the customer the right to compensation.

Note:

All values include VAT at the appropriate rate.

The images shown may not match the product.


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Call us +351 244 001 251

Call us +351 244 001 251

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